Frequently Asked Questions
Everything you need to know about shopping with VRG GRL
How long does shipping take?
We offer express shipping worldwide. Domestic orders typically arrive within 1-3 business days, while international shipping usually takes 3-7 business days depending on your location.
What is your return policy?
We accept returns for store credit within 30 days of purchase, provided items are in their original condition with all tags attached. Please note that sale items are final sale.
How do I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a unique tracking link to monitor your delivery's progress.
What payment methods do you accept?
We accept all major credit cards, PayPal, and flexible payment options including Afterpay and Klarna for a buy now, pay later experience.
Can I change or cancel my order after it's placed?
Our team works fast to pack your orders, so we are often unable to make changes. Please contact our support team immediately, and we will do our best to assist before dispatch.
How do I know what size to choose?
Each product page features a specific size guide and fit notes. If you are between sizes, we generally recommend sizing up for our woven styles or checking the model's measurements for reference.